Group Support Scouter
Group Support Scouter
Accountable To: Council Key 3
Term: Appointed annually by the Council Key 3
Time Required: 15-20 hours per month (on average). Additional 2 to 3 weekends per year.
Summary
Accountable to the Council Key 3, Group Support Scouters provide support to ensure safe, high-quality programs through Group health. As a member of the Council Service team, the Group Support Scouter is a local resource, mentor and coach that works directly with assigned Group Commissioner(s) to enable them to deliver the Canadian Path program and Scouts Canada’s Five Priorities at the Group and Section level. The Group Support Scouter:
- Works directly with Group Commissioners (GC) and their Group Committee and acts as their single point of contact for support – making it easier for Groups to get help where and when they need it to be successful.
- Builds a close working relationship as a trusted advisor and develops relationships within the Scouting network to ensure access to subject matter expertise and resources from both shared services and best practices.
- Provides high-quality Group support and works towards positively impacting our Mission through membership growth
Duties & Responsibilities
Working in partnership with Council Key 3s (CK3) and Scouting Relationship Manager (SRM), the Group Support Scouter enables positive organizational outcomes by:
Strategic Group Management:
- Supporting and optimizing Groups in alignment with service level expectations
- Understand their Groups; health, performance, emerging needs, trends, community-engagement, and challenges
- Establishing and maintaining positive relationships with assigned Groups through proactive and regular contact – developing a trusted advisor relationship.
- Promoting and implementing Scouts Canada’s Volunteer Support Strategy in partnership with CK3 and SRM(s), as appropriate
- Ensure that Group Commissioners are actively engaged through the implementation of Scouts Canada’s communications strategy and programs
Group Support:
- Work with the Group Commissioner to identify growth opportunities and build progressive Section growth plans to achieve targets
- Work with CK3 and other appropriate team members to identify, then find solutions, to remove growth barriers
- Work with the Group Commissioner and fundraising team to define and achieve fundraising targets (including participating in Scout Popcorn)
- Support the Group Commissioner in recruiting vacant positions of the Group Committee
- Promote and role model Scouts Canada’s Safety Leadership culture
- Utilize the Group Health Navigator to conduct Group health reviews
- Ensure familiarity with key resources, Scouts.ca, organizational policies, and procedures, to enable the effective flow of accurate and timely information
- Be a positive ambassador of Scouts Canada’s communications strategy/program to ensure effective change management
- Promote succession planning for Group Commissioners and other key Group Volunteer Roles
- Ensure consistent delivery of the Scouts Canada program
Competencies Required
Organizational Competencies
- Member Focus – Demonstrates commitment to increasing member satisfaction, assumes responsibility for solving problems, ensures commitments to members are met, solicits organizational and personal performance feedback from members.
- Integrity/Ethics – Deals with others in a straightforward and honest manner, maintains confidentiality and supports Scouts Canada’s values
- Dependability – Meets commitments, accepts accountability, and stays focused under pressure
- Teamwork – Meets all team responsibilities, listens to others, values opinions, works with the CK3 to meet goals and promotes a team atmosphere
Specific Competencies
- A people person with high energy and a passion for motivating and enabling volunteers
- Ability to build and hold relationships with community leaders and partnerships in Scouting
- Proven ability to inspire confidence, teamwork, and leadership in others, encouraging a climate favourable for growth
- Goal-oriented with an ability to help others in a team perform well to hitting key performance indicators
- Strong written and oral communications and skills
- Excellent planning, organizational and problem-solving skills
Qualifications
- A passion for Scouts Canada’s Mission is essential
- Experience with Scouts Canada
- Competent Microsoft Office 365 user with experience in web-based technology platforms
- Registered or able to become an active member of Scouts Canada
- 14 years old or above
Beneficial Knowledge
- Experience in managing volunteers
- Knowledge of Scouts Canada’s Policies, Procedures, Standards, program and structure
Group Commissioner
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Purpose:
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The purpose of a Group Commissioner is to provide essential volunteer support as a member of the Group Committee to all members within the Group
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Accountable To:
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Area Commissioner
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Term:
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Appointed annually by the Area Commissioner, in consultation with the membership within the Group to be served.The Group Commissioner shall not hold office more than three (3) consecutive years
Minimum of 10 to 15 hours per month and 1-2 weekends* per year
(* on average)
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Outcome:
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The Group Commissioner will:
- Work to create a climate that encourages stability, program quality, group health and growth
- Ensure Scouts Canada’s Volunteer Support Strategy is made available and promoted to all Scouters within the Group
- Advocate for effective solutions from the Area to address the needs and unique challenges facing the Scouters within the Group
- Promote and educate Scouters, youth and parents on the importance of Scouts Canada’s award process
- Be committed to Scouts Canada’s program—the Canadian Path—including the Four Key Elements: Adventure, Plan-Do-Review, SPICES and Youth-led
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Objectives:
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The Group Commissioner is committed to partnering with the essential Group Committee members to achieve Scouts Canada’s Strategic Goals based on the 5 Priorities—Membership Growth, Safety, Program Quality, Volunteer Support and Group Capacity.Together this creates a Group Key 3 dedicated to overseeing and ensuring youth have the opportunity to engage in fun, safe, youth-led Scouting adventures
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Activities:
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In order to be successful, the Group Commissioner will be deeply committed to our model of shared leadership—including partnering with sponsors, community members and youth—to make all key decisions for the program side of the Group.
The Group Commissioner will:
- Be an advocate for youth input and involvement at the Group level and ensure appropriate opportunities are made available
- Mentor the Group Youth Commissioner
- Ensure all Group volunteers receive the support necessary to perform their roles through routine Section and support visits
- Develop positive working relationships with the youth, Scouters, parents, and community partners
- Routinely meet with Section Scouters to provide in-person support
- Provide feedback to Section Scouters and Group Committee members quarterly identifying opportunities for professional growth and development
- Promote in the recruitment, appointment and ongoing training of new Scouters and Parent Helpers
- Actively recruit Group Committee Scouters to assist Group Commissioner with supporting the needs of the Group
- Ensure compliance with all Scouts Canada’s Bylaws, Policies and Procedures
- Promote effective communications throughout the Group
- Represent the Group as a member of the Area Service Team at meetings, conferences and calls, as scheduled
- Represent the Group as a member of the Area Service Team and provide quarterly updates on the 5 Priorities for the Area Service Team via Group Health Checks and verbal/written reports
- Promote the successes of the Group and Sections at the Area level and encourage opportunities for Sections to interact with groups from other Areas and Councils
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Qualifications:
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The ideal candidate will:
- Demonstrate leadership, management, problem solving, delegation and decision making skills
- Be self-motivated
- Be a team player with coachable personality
- Demonstrate effective interpersonal and excellent communication skills
- Model positive behaviours appropriate to Scouting
- Be a registered and active member of Scouting and must maintain the most current level of training
- Possess a strong Scouting background or other equivalent volunteer experience
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How to Apply:
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Submit Cover Letter and Scouting/Volunteer Resume to Area Commissioner
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